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With the arrival of Kangoo Van Z.E., the first model in
Renault’s four-strong electric vehicle line-up, the French
marque has confirmed the first wave of UK dealers for its
electric vehicles (EV). |
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Twenty one electric vehicle sites, branded
Z.E. Expert, are now live and ready to offer the full range of sales and
after-sales services for Renault’s electric vehicle customers, with each
one having benefited from a comprehensive sales staff training, site
upgrade and infrastructure programme. |
Each dealership will be able to handle
potential EV customer questions, as well as offer advice on making the
most of the benefits of running one, including the essential
environmental and financial factors to take into account. Trained Z.E.
sales specialists, a minimum of two per showroom, will also be on hand
to guide interested private and business customers through funding and
charging options, as well as battery hire plans to allay any potential
concerns over powertrain replacement costs and performance.
All Z.E. Expert sites have a Kangoo Van
Z.E. demonstrator, so that members of the public can experience for
themselves the smooth, silent and serene feeling of driving an electric
vehicle.
On the service side, workshop staff at
each site – a service manager and two technicians - have undergone
specialist training so that they can address the demands of the new
technology and become familiar with the new tools they have been
provided with. The dealerships have also purchased specialist ramps and
equipment to deal with the service and maintenance of its electric
vehicles, which attract no benefit-in-kind taxation and 100% capital
write-down allowance in the first year, as well as being Congestion
Charge and VED exempt.
Additionally, Z.E Expert dealers have
invested substantially in three new Chargemaster charging points with UK
preferred partner, British Gas – one each for the workshop, demonstrator
area and car park. The charging point in the car park will be accessible
for all customers to use. There will also be a dummy domestic charging
point in the showroom to provide demonstrations to customers.
Commenting on the launch of the first
set of Renault Z.E. Expert sites, Thierry Sybord, Managing Director,
Renault UK, said, “I’m delighted to see so many of our dealers embracing
this new era of electric transport. With a full range of four
fully-electric models set to launch in the UK in less than one year, we
have high hopes for our Z.E. range. I’m sure our Z.E. Expert dealers
will reap the rewards on both sales and after-sales and we look forward
to charging ahead with them in the months and years ahead as we seek to
attract as many electric vehicle buyers as possible.”
Supporting the on-site facilities,
Renault has launched a series of other resources to help would-be-EV
drivers become fully au-fait with the facts of living with a Z.E.
product. Among them are expert Z.E. Live text chat or one-way video,
including video guides via
www.renault-ze.com, plus a UK freephone service on 08000 72 33 72.
All Renault dealers outside of the 21
specialists have been given a Z.E. induction and will also be able to
handle enquiries and refer customers to a suitable member of the Z.E.
Expert dealer network.
The full list of Z.E. Renault dealers is:
Renault Manchester
Renault Birmingham
Renault Liverpool
Renault Leicester
Renault Cardiff
Renault London West
Renault Enfield
Renault Croydon
Ness Inverness
The Co-operative Bradford
Seward Portsmouth
Donnelly and Taggart, Londonderry
Charles Hurst Belfast
Vospers Plymouth
Motorline Maidstone
Benfield Newcastle
Bristol Street Exeter
Westover Poole
MarshallMilton Keynes
Smiths Peterborough
Toomey Basildon
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